Water damage is a multi-billion dollar problem for the insurance industry.

clearScope. empowers insurers to take back control.
In an insurer conducted study, water damage repair costs in Australia experienced a 72% increase within a 3 year timeframe.
Now, more than ever, insurers across the country are finding it very difficult to answer the question:
Are the costs we are paying out to repairers in proportion to the size of the loss?

Forward thinking insurers understand that the 'status quo' of handling water damage projects needs to evolve.

Forward thinking insurers understand that the 'status quo' of handling water damage projects needs to evolve.
Unnecessary Complexity
Questionable Margins
Cumbersome Reporting
Pitfalls of the Current Approach
Awkward Cost Discussions
Technician Risk
Lack of Alignment
Appointing Builders Cause:
Technician Risk because mitigation is not a builder's core business or skill set. An inadequate approach to loss mitigation leads to higher costs for building repairs and the overall claim.
Questionable Margins as they contract out to a party who may contract out further, diluting your quality control and compounding your overall costs.
Direct Restorer Engagement Cause:
Unnecessary Complexity because each restoration group in Australia currently approaches mitigation and restoration in their own unique way, making it hard for you to directly compare methods and performance.
Cumbersome Reporting in their own format, making it difficult to extract a consistent set of findings across a national supply chain.
National Contractor Networks Cause:
Awkward Cost Discussions as the middle-party between insurer and restorer, which introduces additional margins and rates between individual restorers.
Lack of Alignment with you and your insureds. National contractors deliver a 'one size fits all' service, bypassing the unique needs of your insured's and their specific policies.
Loss Adjuster Involvement Cause:
Awkward Cost Discussions based on costly hourly rates that are compounded over and above the contractor's fee.
Unnecessary Complexity as their limited restoration knowledge dilutes the value of service offering compared to a direct engagement with a restoration contractor.

Key costs that insurers should be concerned about:

Equipment Costs
With the high cost of dehumidification, can you quantitatively analyse the reduction in moisture and absolute humidity? If not, how do you know the equipment you have been charged is proportionate to the project and not excessive?
Labour Costs
With the labour charged, can you accurately breakdown the activities in each room or area and portion those activities to the number of hours being claimed?

Key risks that insurers should be concerned about:

Technician Risk
Who are they, how many years of experience do they have, and how can you validate that their approach has been done in the best interests of the insurer?
Project Management Risk
Is the project manager a general estimator from the building industry or someone who actually has restoration qualifications? Do they see the loss through the lens of mitigating and containing loss, or simply as a bit of 'resto' (remove and replace)?

The status quo for water damage repair is complex, confusing, and expensive.

Increasing Repair and Claims Costs
Inconsistent Claims Experience
Fragmented Communication

clearScope. improves the claims experience for the insured whilst putting downward pressure on repair costs and simplifying the administrative burden on your claims team.

Our Equation?

We empower insurers through data and technology.
Data Driven First Response
Through process unification, clearScope's DDFR (Data Driven First Response) aggregates all claims for deep insurer insight.
RestorationLogic™
Our RestorationLogic™ crunches the data that matters on every claim, giving your claims people valuable insights at a glance.
Cost Predictor Tool
Our Cost Predictor Tool  can save insurers significant time and repair costs by cutting to the chase of what the true cost of the project should be.
Contact Us To Learn More

How clearScope. is shaping the future of water damage claims:

Unnecessary complexity
Simplifying the experience for internal claims staff, assessing, and procurement.
Awkward cost discussions
Process unification to mitigate cost inefficiency.
Technician risk
Delivering operator transparency and contractor governance.
Cumbersome reporting
Design led data visualisation to fast-track decision making, information flow, and claims settlement.
Questionable margins
Radical transparency through technology and workflow.
Lack of alignment
Integrated methodology serving the insurer's supply chain goals.

Our Story

Our journey in developing this technology has been off the back of almost 3 decades in the industry serving insurers, adjusters and brokers.

We wanted to develop a better way to empower claims professionals with simple, transparent, and clear insights they need to make the right decisions about their claims.

Our Team

Sonny Saini
Founder
Sonny's introduction to property claims and water damage started as a young teenager helping his dad who ran a water damage contracting business. Fast forward 10 years, following completion of his Business Degree at UTS and several years with the Big 4 firm, Ernst & Young, Sonny re-entered the industry partnering with his dad to build Excel Group. Delivering specialist and niche repair services to the Australian Insurance industry. Sonny has delivered restoration and claims training to several insurers over the last decade including QBE, Hollard, Chubb, CHU, Youi & SCI. Featured by ANZIIF in 'The Journal', Sonny has also led several industry panel discussions. ​
"You can't use up creativity. The more you use, the more you have."
Cathryn
Co-Founder
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"Design creates culture. Culture shapes values. Values determine the future."

Our Mission

Our journey in developing this technology has been off the back of almost 3 decades in the industry serving insurers, adjusters and brokers.
We wanted to develop a better way to empower claims professionals with simple, transparent, and clear insights they need to make the right decisions about their claims.

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